Privacy Policy

CS Global Partners (“CS Global Partners”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit csglobalcitizenship.com(the “Site”), how we use it, who we share it with, and the rights you have over it.

By using the Site, booking a consultation, or submitting any information through our forms, you agree to the practices described below.

Information we collect

We collect the following categories of information:

• Information you provide. When you book a consultation, complete a form, or contact our advisor team, you may provide your name, email address, phone number, country of residence, and any details you choose to share about your situation or goals.
• Calendar booking data. When you schedule a call through our embedded calendar, we receive your selected time slot and any contact details you enter, processed by our customer relationship platform on our behalf.
• Automatically collected data. When you visit the Site, our servers and analytics providers automatically log information including your IP address, browser type and version, device type, operating system, the pages you view, the time and duration of your visit, and the referring URL or ad click that brought you here.
• Cookies and tracking pixels. We use cookies, web beacons, and similar technologies to operate the Site, measure how it performs, and attribute conversions to our advertising. See “Cookies and tracking technologies” below.

How we use your information

We use the information we collect to:

• Schedule and conduct your consultation, and follow up with the information and resources you have requested.
• Respond to your questions and provide details about our citizenship-by-investment programmes.
• Operate, secure, and improve the Site.
• Measure the effectiveness of our advertising and tailor future campaigns to people similar to those who have engaged with us.
• Comply with our legal and regulatory obligations.

Cookies and tracking technologies

We use the following categories of cookies and pixels:

• Strictly necessary cookies. Required to operate the Site and remember your session.
• Analytics cookies. Help us understand how visitors find and use the Site so we can improve it. We use Microsoft Clarity to measure page views and visitor behaviour, including aggregated heatmaps and session replays of how pages are used. Clarity sets cookies such as _clck and _clsk.
• Advertising cookies and pixels. We use the Meta (Facebook) Pixel and Conversions API to measure conversions from our advertising and to retarget visitors with relevant ads. These set cookies such as _fbp and _fbc. Your browser settings allow you to disable cookies; doing so may impact some features of the Site.

Who we share information with

We share your information only with parties who help us operate this Site or our business, and only to the extent necessary for them to do so. These include:

• Customer relationship and calendar platforms. To store your contact details, schedule appointments, and deliver follow-up communications.
• Advertising platforms. Meta (Facebook) and similar advertising platforms, to measure conversions and serve relevant ads. Personally identifying data shared with these platforms is hashed before transmission where technically feasible.
• Hosting and analytics providers. For Site delivery, performance monitoring, and security.
• Professional advisers. Our in-house legal team and authorised partners involved in processing citizenship applications.
• Authorities, where required by law. If we are legally compelled to disclose information.

We do not sell your personal information for monetary value.

Data retention

We retain personal information for as long as is reasonably necessary to provide our services to you, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we either delete it or anonymise it.

Your rights (US residents)

Depending on the state in which you reside, you may have the following rights:

• The right to know what personal information we have collected about you and how we have used it.
• The right to request a copy of your personal information.
• The right to request correction or deletion of your personal information.
• The right to opt out of the sharing of your personal information with third parties for advertising purposes.
• The right not to be discriminated against for exercising any of the above rights.

California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to limit the use of sensitive personal information. To exercise any of these rights, contact us using the details at the end of this Policy.

Security

We use industry-standard technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure. No method of transmission over the internet is completely secure; we cannot guarantee absolute security but we work to ensure information you share with us is treated with the care it deserves.

Children’s privacy

The Site is not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.

International visitors

We advertise this Site primarily within the United States. If you access the Site from another country, your information may be transferred to and processed in jurisdictions outside your home country, including the United Kingdom and the United States. By using the Site, you consent to such transfers.

Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be communicated through a prominent notice on the Site.

Contact us

If you have questions about this Privacy Policy or wish to exercise any of your rights, contact us at:

CS Global Partners
Mayfair, London
Email: privacy@csglobalpartners.com